How to Terminate Contract in Qiwa (Step-by-Step Guide for OFWs in Saudi Arabia)
Learn how to terminate contract in Qiwa step-by-step. Complete guide for OFWs in Saudi Arabia including valid reasons, notice period rules, and what happens after termination.
If you are working in Saudi Arabia and want to know how to terminate contract in Qiwa, the process can now be done online through your Qiwa Individual Account.
How to Terminate Contract in Qiwa
Many Overseas Filipino Workers (OFWs) are unaware that employment contracts registered in Qiwa can be terminated digitally by the employee or employer depending on the situation and legal basis under the Saudi Labor Law.
In this guide, we will explain:
- How to terminate contract in Qiwa step-by-step
- Valid reasons for termination
- When notice period is required
- What happens after submitting the request
This article is for general awareness only and is based on publicly available information from the Qiwa platform.
What is Qiwa?
Qiwa is a digital platform launched by Saudi Arabia’s Ministry of Human Resources and Social Development (MHRSD).
It manages employment services including:
- Employment contracts
- Job transfers
- Work permits
- Contract termination requests
For employees, Qiwa allows you to view and manage your employment contract registered in the Saudi labor system.
How to Terminate Contract in Qiwa (Step-by-Step)
If you want to know how to terminate contract in Qiwa, follow these steps carefully.
Step 1: Log in to your Qiwa account
Visit the Qiwa platform and log in to your Qiwa Individual Account using your registered credentials.
Step 2: Go to Employment Contracts
From the dashboard:
Services → Employment Contracts
This section will show all active contracts registered under your name.
Step 3: Select the contract
Find the contract you want to terminate and click:
“Terminate Contract”
Step 4: Read the introduction page
The system will show important information about the termination process.
Click:
Start Process
Step 5: Choose the termination reason
You must select the correct reason for termination.
⚠️ Important:
Some termination reasons require employer approval, while others lead to immediate termination.
Step 6: Review the summary
Check all details in the Summary page, including:
- termination reason
- notice period
- termination date
Accept the terms and conditions.
Step 7: Submit the request
Click:
Submit Request
Step 8: Confirm using OTP
Enter the 4-digit verification code sent to your registered mobile number.
Once confirmed, the termination request will be processed in the system.
Reasons for Terminating a Contract in Qiwa
When learning how to terminate contract in Qiwa, the most important step is choosing the correct termination reason.
Different reasons lead to different procedures under Saudi Labor Law.
Reasons That Require Notice Period
Some contract termination requests require completing the notice period before the contract officially ends.
These include:
1. Contract expiration (Fixed contract)
If your contract has a fixed duration, termination can be processed after the contract expires.
2. Article 75 – Non-fixed contract termination
Under Saudi Labor Law Article 75, either party may terminate a non-fixed contract if they no longer wish to continue the employment relationship.
This usually requires notice period compliance.
3. Mutual agreement – Article 74
Both employer and employee may agree to end the contract through mutual consent.
This applies to both:
- fixed contracts
- non-fixed contracts
Reasons for Immediate Contract Termination
Some termination reasons lead to immediate termination without notice period.
These include:
Retirement age – Article 74
The contract ends when the employee reaches the official retirement age.
Force majeure – Article 74
Termination due to uncontrollable circumstances.
Transfer of business ownership – Article 18
If the ownership of the establishment changes.
Termination during probation – Article 53
Contracts can be terminated immediately during the probation period.
Completion of agreed work – Article 57
The contract ends when the specific task or project is completed.
Female employee cases – Article 87
Applicable in cases such as:
Article 81 – Employee termination for employer violations
Employees may terminate the contract if serious violations occur.
Employer death – Article 79
The contract may end if the employer passes away.
Article 77 – Termination without legitimate reason
Compensation may apply depending on the contract type.
Resignation (Fixed contract)
Employees may submit a resignation request.
However, the employer may:
- Accept the resignation
- Reject the resignation
- Postpone it for up to 60 days due to work-related reasons
What Happens After Terminating a Contract in Qiwa?
Once the termination request is submitted, the system begins the termination process.
Employer Notification
Your employer will automatically receive a notification about the request.
If notice period is required
Your contract will remain active until the notice period ends.
If you request to shorten the notice period
The employer must approve the proposed early termination date.
If termination occurs during probation
The contract ends immediately.
Important Reminders for OFWs in Saudi Arabia
Before submitting a termination request in Qiwa, always consider the following:
- Review your contract type (fixed or indefinite)
- Understand the notice period requirements
- Select the correct legal reason under Saudi Labor Law
- Ensure your contact number is updated to receive OTP verification
Incorrect termination reasons may delay the process or require employer approval.
FAQ on How to terminate contract in Qiwa
1. How to terminate contract in Qiwa step by step?
Employees can terminate their contract through their Qiwa Individual Account by logging in, selecting Employment Contracts, choosing the contract, clicking “Terminate Contract,” selecting the termination reason, reviewing the details, and confirming the request using the OTP sent to their registered phone number.
2. Can an employee terminate a contract in Qiwa without employer approval?
Some termination reasons can be processed automatically, while others require employer approval. For example, resignation requests or notice period reductions may require employer review before the termination is finalized.
3. What are the valid reasons for terminating a contract in Qiwa?
Valid reasons include contract expiration, mutual agreement under Saudi Labor Law Article 74, termination during probation under Article 53, retirement age, force majeure, Article 81 termination, resignation, and termination without legitimate reason under Article 77.
4. Does terminating a contract in Qiwa require a notice period?
Some termination reasons require completing the notice period, particularly for indefinite contracts under Article 75 of the Saudi Labor Law. Other situations such as probation period termination may result in immediate termination.
5. What happens after submitting a termination request in Qiwa?
After submitting the request, the employer is notified through the Qiwa system. If a notice period applies, the contract will end after the notice period is completed. If a shorter notice period is requested, the employer must approve it.
6. Can an employer reject a resignation request in Qiwa?
Yes. When an employee submits a resignation request, the employer may accept it, reject it, or postpone the resignation for up to 60 days for work-related reasons.
7. Can I terminate my Qiwa contract during probation period?
Yes. Contracts can be terminated immediately during the probation period according to Saudi Labor Law Article 53, and the notice period may not be required.
8. What is the difference between fixed and indefinite contracts in Qiwa termination?
Fixed contracts have a specific end date, while indefinite contracts do not. Termination procedures may vary depending on the contract type and applicable Saudi Labor Law articles such as Article 74 or Article 75.
9. Can I transfer to another employer after terminating my Qiwa contract?
In many cases, employees may transfer to another employer after contract termination, depending on the conditions in the Qiwa system and compliance with Saudi labor regulations.
10. Is Qiwa contract termination immediate or does it take time?
Termination may be immediate in cases such as probation period termination or specific legal grounds. In other situations, the contract will remain active until the notice period is completed.
Final Thoughts
Understanding how to terminate contract in Qiwa is essential for workers in Saudi Arabia, especially for OFWs who want to manage their employment legally and properly.
The Qiwa platform allows employees to submit termination requests online, but selecting the correct legal reason and understanding the notice period requirements are very important.
If you are unsure about your situation, it is best to review the relevant Saudi Labor Law articles or consult official government resources.
Disclaimer:
This article is for general informational purposes only and does not constitute legal advice. Always refer to official Saudi government platforms such as Qiwa or MHRSD for the most accurate and updated information.
